FAQs

[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” tag=”h2″ title=”SHOPPING INFORMATION” woodmart_css_id=”5c928534e2060″ woodmart_empty_space=”” title_width=”100″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Delivery charges for orders from the Online Shop?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text text_larger=”no”]We have a flat rate of 200 pesos for orders from 1-11pcs. We ship through JRS and LBC.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text text_larger=”no”]Approximately 2-4 days.

NOTE: The term Shipping is not the same as Delivery. Ship means that we will release the order to the courier, pay the fee, receive and post the tracking number the courier company gives us. ONCE THE COURIER TAKES POSSESSION OF YOUR ORDER, we are NO LONGER responsible for that order. The Courier has taken possession and responsibility for a paid fee to now deliver the order to you or your customer as quickly as they can. THIS IS HOW 99.9% of all online businesses deliver.

Weather, Traffic, Distance and Holidays all affect how fast or slow you will receive your items. JRS is our preferred courier because we believe they are the most reliable. So please take all of these things in consideration.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”No minimum order quantity, is this TRUE?” tab_id=”1484652030219-c6960c7e-ee62″][vc_column_text text_larger=”no”]YES! it’s true, we’re the only Direct Wholesale Supplier that offers no minimum order. But remember shipping fees are shouldered either by you or your customer. We do not offer Free shipping unless its a bulk order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer discounts on your products?” tab_id=”1484652030238-302a2c7c-fe6f”][vc_column_text text_larger=”no”]Yes but you need to buy in bulk, for details simply contact the sales staff[/vc_column_text][/vc_tta_section][vc_tta_section title=”I Am An OFW, Can I Buy For My Relative or Friends and ship to them directly?” tab_id=”1484652030262-e10da133-51b0″][vc_column_text text_larger=”no”]The answer is YES, that is considered Drop Shipping. We will drop ship for you at no additional fee however the shipping fee must be shouldered by you. You can pay the total order and shipment using credit card, debit card or PayPal.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” tag=”h2″ title=”PAYMENT INFORMATION” woodmart_css_id=”5c928548e250a” woodmart_empty_space=”” title_width=”100″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Payment of order through REMITTANCES?” tab_id=”1″][vc_column_text text_larger=”no”]You can pay through REMITTANCES
We accept payment through:
1. LBC
2. Palawan
3. Cebuana
4. ML
5. RD[/vc_column_text][/vc_tta_section][vc_tta_section title=”Payment of order through the Bank?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]BDO Hinigaran branch
Hinigaran, Negros Occidental.
#000 490 25 9871
–Kathleen L. Pedrosa
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BPI Island Bank
Savings Bacolod City Branch.
#9219 0743 41
–Kathleen L. Pedrosa[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept WESTERN UNION or CREDIT CARD?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]Yes we do

WESTERN UNION
Kathleen P. Ameyaw
Address: East Homes 2
Brgy. Estefania, Bacolod City,
Negros Occidental
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Credit Card Payments
or PAYPAL[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]

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